Last updated: June 27, 2025
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These Terms and Conditions govern your access to and use of the Crockies website, including all pages and content available through the website (the “Site”) and all associated services and products.

1. Acceptance of Terms

By visiting, browsing, or using the Crockies website (www.crockies.ca), you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Crockies reserves the right to modify these Terms and Conditions at any time, without prior notice. The most current version of these Terms will always be available on our website. By continuing to use the website after such changes, you agree to be bound by the updated Terms and Conditions.

2. Use of the Site 

You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You may not use the Site in any manner that could damage, disable, or impair the Site, or interfere with any other party's use of the Site. You are responsible for ensuring that all information you provide to us is accurate, current, and complete.

3. Product Information and Availability

While we make every effort to ensure the accuracy of product information, availability, and pricing, Crockies does not guarantee that all products will always be in stock or that product descriptions, images, or pricing will always be accurate. We reserve the right to modify or discontinue products and services at any time without notice.

4. Pricing & Payments

• Pricing: All prices listed on the Site are in Canadian Dollars (CAD), unless otherwise stated. Prices may vary depending on the product, location, or promotions.
• Payment: Payment for orders placed on the Site will be processed through secure payment gateways. By placing an order, you agree to provide accurate billing information and authorize Crockies to charge the total amount due for the product(s) purchased, including taxes and shipping fees.
• Taxes and Fees: All applicable taxes and fees will be calculated during the checkout process.

5. Shipping & Delivery

• Shipping Methods and Costs: Shipping costs are calculated based on the delivery address and the selected shipping method. Please refer to our Shipping Policy for detailed shipping information, including estimated delivery times.
• Risk of Loss: Once the product(s) are shipped, the risk of loss or damage to the products passes to you.

6. Returns & Refunds

Note that our products may be excluded from returns due to health or safety regulations.

7. User Accounts

To place an order or access certain services, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized activity in your account, you must contact us immediately.

8. Intellectual Property

All content on the Crockies website, including logos, text, images, graphics, and designs, is owned or licensed by Crockies and is protected by intellectual property laws. You may not use, copy, modify, distribute, or otherwise exploit any content without prior written consent from Crockies.

9. Limitation of Liability

To the maximum extent permitted by law, Crockies shall not be liable for any indirect,
incidental, special, or consequential damages arising from your use of the Site, including any errors, omissions, or interruptions in the availability of products or services.
Our total liability shall be limited to the amount paid for the specific product or service that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Crockies, its officers, directors, employees, agents, and affiliates, from any and all claims, losses, liabilities, and expenses, including legal fees, arising from your use of the Site, violation of these Terms and Conditions, or infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Canada, without regard to its conflict of laws principles. Any dispute related to these Terms and Conditions or the use of the Site shall be resolved through binding arbitration in Canada.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy to understand how we handle your information.

13. Termination

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for any reason, including if you violate these Terms and Conditions. Upon termination, your right to use the Site will immediately cease.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: info@crockies.ca